Skip to main content
COVID-19 Update: We are open! Face coverings and advance reservations required. Learn more here.
Skip to main content

NHMU Summer@NHMU FAQ's

Last updated: March 26, 2021

We are so excited that you have decided to join us this summer! Due to COVID-19, we have had to make some changes to our policies and procedures. The safety of our campers and staff is alwasy our number one priority. Thank you, in advance, for your patience and understanding. Click each question below to view the corresponding answer:

Yes, current Museum Members at the Family level and above will receive information about early registration and discounts via email. Be sure your membership and contact information is up to date by calling the Membership Team at 801-585-9054. If you are interested in access to priority registration, consider upgrading your Museum Membership to join the Copper Club. 
Registration will be open to the public on March 22, 2021 beginning at 10 a.m.
No. Only members at the Family, Naturalist, Curator, and Copper Club levels will receive information regarding priority and early registration.
Camp registration closes one week prior to each session, unless they fill sooner.
The Natural History Museum of Utah is located at 301 Wakara Way, in Research Park, south of Red Butte Garden. 
You will be asked to supply your personal address, phone, and emergency contact information as well as the grade level they will be entering in the fall of 2021, plus any allergies or medical information we need to be aware of.
Some parents wonder why we ask for certain personal/medical information about your child. After all, in some ways, it is none of our business! What IS our business is your child's success at our camp. The more we know about your child before they come to camp, the better we can prepare our staff, and the more we can work together to make your child's camp experience as positive and rewarding as possible.

When you send your child to camp, you entrust us with their care. We want you to think of us as your partner in your child's well-being. We can only keep our end of the partnership if we have the information to prepare our team and ensure your child is well cared for and free to have the best time ever.

There have been times when, because we didn't know about a particular child's needs, we could not respond to their behavior properly and they were unable to remain at camp. The better prepared we are before camp, the better we can help your child be successful once they are here.
Yes, but you will need to fill in the information for one camper, then add the next camper by going back to the camp page and adding another camp session to your shopping cart.
You must hit the ‘add to cart’ button to save your spot in the camp and finish the payment process.
Due to smaller number of camp offerings this summer, we will have a wait list. We keep a very close eye on the waiting list and will notify you immediately-by phone and email—if an opening occurs. Please respond quickly to let us know of your acceptance of a spot. If we do not hear from you within 48 hours, we will move down the list to the next camper.
No. If a parent has informed us that their child will not be attending a camp, we will fill it with someone on the wait list or re-open the registration link. If we are not informed of a cancelation ahead of time and an individual does not show up on the first day, their spot is held for them until they let us know they are not attending.

Arrival check-in / drop-off

All campers MUST be checked-in each day by a parent/guardian. We highly recommend that only one parent/guardian drop-off the camper each day. This summer, check-in will open 15 minutes before the camp's start time. We will only offer curbside drop-off. You'll follow the signs to the Museum's turnaround and follow staff directions. Remain in your vehicle, put on your face covering, and staff will come to your car to greet you, get your name, and complete a temperature check using a no-touch thermometer. Temperatures must be below 100.1 degrees F for a child to attend camp for the day. COVID-19 screening questions will also be asked to ensure there has been no known exposure. Hand sanitizer will be given to the camper as they exit the vehicle. They will then head to their assigned camp cohort and dedicated staff, who will be waiting outside to greet them. Campers and staff will remain physically distanced and face coverings will be worn at all times.

Campers will not be allowed to be dropped-off before their published arrival time. Late arrivals must call and be checked in separately.

Families will receive two 'Pick-up Permits' and will be assigned a 'Family Pick up Verification Number.' These are to be hung on the rearview mirror for drop off and pick up verification. You will receive these on the first day of your child's first session. If you are attending multiple sessions, please reuse the permits.
Campers must be checked-out each afternoon. We will only be offering curbside pick-up in the Museum turnaround this summer. We highly recommend that only one parent/guardian pick-up the camper each day. Check-out will take place directly after camp has ended. Pull into the Museum's turnaround, follow the signage and staff directions. Remain in your vehicle, put on your face covering, and wait for staff to come to you. Be sure your 'Pick-up Permit' is visable on your rearview mirror. 

If campers are not picked up within 15 minutes of their camp session ending and have not made prior arrangements with camp staff, parents will be charged $1 per minute. Cash payment will be collected at the time of pick up.
 
We have many fun and exciting activities for your child to enjoy during camp and encourage you to be on time and to allow them to stay for their entire camp experience each day. Late drop-offs and early pick-ups impact the camp experience for the entire cohort as we get kids caught up with activities or need to get them ready to leave early.

If you know that you will be late for drop-off or need to pick your child up early, be certain to let the Camp Director know via email so that we can best accommodate you. Use the turnaround, call the number on the sign, and staff will come out to assist you.
While we are usually thrilled to meet and talk to parents, this summer will be different due to COVID-19 policies. If you have questions about any portion of the camp experience, reach out to the Camp Director via email.
Our camp sessions for 2021 are offered in a full-day, Monday - Thursday experience only.
Kindergarten and first grade sessions run from 9:00am - 4:00pm. Second through fifth grade sessions run from 8:30am - 4:30pm. 
We create developmentally appropriate camp curriculum and our instructors are comfortable working with a wide range of learning styles and levels within that curriculum. We have found that children have the best experiences at camp when they participate in camps at their grade level. While some children may have the intellectual capacity to understand the concepts presented in camps for higher-grade levels, they usually have the best social interactions with children who are the same age. Since camp involves many group activities as well as time to socialize and make new friends, being comfortable with his/her peers is very important to a child’s enjoyment of camp. Therefore, we adhere to our grade-level groupings and work hard to make each camp an outstanding experience for all participants.
No. Campers are responsible for bringing their own non-refrigerated lunch from home along with a drink. Be sure that campers’ names are clearly marked on their lunch bag or box. We offer a supervised lunch hour from Noon to 1:00pm that includes time to explore outside.
Yes, we provide access to water at all times.
No, but we will provide time once per morning and afternoon for cohorts to go outside and enjoy a snack brought from home. Be sure your camper has two substantial snacks (active kids are hungry kids!).
Most of our teaching staff are elementary or secondary school teachers. Several also work here at the Museum in our School or Public Programming departments. We may also have assistants helping with each camp session and keep a high staff to camper ratio.  All staff are selected for their energy, enthusiasm and aptitude for science. All camp staff are trained to work with students in informal settings and have successfully completed a required background check. Staff will be trained on COVID-19 policies and procedures and will have their temperatures checked twice per day. Masks will also be worn by all staff.
Campers should dress in comfortable clothing that may get messy. For safety, we highly recommend closed-toe shoes (for some sessions, closed-toe shoes are required). Please dress your camper for the weather. We plan to go outside each and every day, rain or shine!
Many summer camps include outdoor activities. Please remember to prepare campers with a hat, rain gear, and other weather-appropriate clothing along with applied sunscreen. 
Call 801-585-3948 to speak to the Camp Director. If for some reason she is not available, contact our Guest Services staff at 801-581-6927. Messages will be relayed to camp staff immediately.
Campers are supervised at all times and are escorted on restroom breaks. We have limited our camp sizes this summer so that each have 8 kids and 2 dedicated staff. All cohorts will remain together and will not mix with other pods. 
No. Parents/guardians/visitors will not be allowed due to COVID-19 procedures. Our camps are supervised by education professionals and aim to promote independent learning and socialization opportunities for your children. If you feel that your child is unable to remain in camp without you, it may be best to wait a year before you send him/her to camp.
Camp instructors review camper expectations on the first day of each camp session. Our expectations are as follows:
  • Listen and follow instructions
  • Participate in camp activities to the best of your abilities
  • Respect others and Museum property
  • Have fun learning and making new friends!
The Museum reserves the right to send a camper home due to inappropriate behavior without a refund. A child may be allowed to return to camp the following day at the Museum's discretion.
The University of Utah's Office of Equal Opportunity and Affirmative Action provides a process for all participants of University programs to seek reasonable accommodations for a disability. If you believe your child would benefit from the services offered through OEO, please contact them directly at or 801-581-8365.
We are committed to fostering a safe, positive, and responsive environment that is free of discrimination, violence, and bullying. With this in mind, NHMU has instituted a Bullying Prevention Policy. If camp staff becomes aware of a situation where camp expectations are not being met, affected parties will be spoken with to resolve difficulties. If tensions still persist, parents will be brought in and steps will be taken to ensure a quality experience is upheld. If things do not improve, the Camp Director has the authority to remove a child from camp, without a refund. Before returning for another camp, parents and their camper are required to meet with the Camp Director to review behavior expectations.
Check the expiration date on your Museum Membership card. You can also contact our Membership Team at 801-585-9054 or .
In many cases, camp tuition can be used as a childcare tax credit. For your reference, the Museum’s tax ID number is 87-6000525.
If you need to transfer your child out of one camp session and into a different camp session, you may do so (if there is space available) until three weeks before the original camp date/time. Please register your child for the desired camp and then email the Camp Director at . Let us know your camper's name and what camp you need to withdraw them from. A refund, less a $15 transfer fee, will be credited to your credit card for the original camp.
 
If you need to cancel your child’s camp registration, email the Camp Director at as soon as possible. If we are able to fill your spot, you will receive a full refund, less a $15 fee. If we are not able to fill your spot, we will refund 75% of your registration fee.

COVID-19 Related Refund Policy

If NHMU needs to cancel a program due to a COVID-19 exposure, potential exposure and/or for contact tracing reasons, program participants will receive a pro-rated refund. For example, if a camp session is cancelled due to a direct COVID-19 exposure on Tuesday, participants will be refunded for Wednesday and Thursday.

Please note that if your child is registered in two back to back camp weeks, and positive COVID-19 exposure is verified and occurs in the first week, your child will not be allowed to attend camp the following week and you will receive a full refund for this second week.

If camps are cancelled due to federal, state and/or local health measures regarding the COVID-19 pandemic, full refunds will be issued, less $15 in processing and administrative fees.

Further questions?

Contact our Summer Camp Director at .