Last updated: March 26, 2021
We are so excited that you have decided to join us this summer! Due to COVID-19, we have had to make some changes to our policies and procedures. The safety of our campers and staff is alwasy our number one priority. Thank you, in advance, for your patience and understanding. Click each question below to view the corresponding answer:
When you send your child to camp, you entrust us with their care. We want you to think of us as your partner in your child's well-being. We can only keep our end of the partnership if we have the information to prepare our team and ensure your child is well cared for and free to have the best time ever.
There have been times when, because we didn't know about a particular child's needs, we could not respond to their behavior properly and they were unable to remain at camp. The better prepared we are before camp, the better we can help your child be successful once they are here.
Arrival check-in / drop-off
Campers will not be allowed to be dropped-off before their published arrival time. Late arrivals must call and be checked in separately.
Families will receive two 'Pick-up Permits' and will be assigned a 'Family Pick up Verification Number.' These are to be hung on the rearview mirror for drop off and pick up verification. You will receive these on the first day of your child's first session. If you are attending multiple sessions, please reuse the permits.
Departure, check-out / pick-up
If campers are not picked up within 15 minutes of their camp session ending and have not made prior arrangements with camp staff, parents will be charged $1 per minute. Cash payment will be collected at the time of pick up.
If you know that you will be late for drop-off or need to pick your child up early, be certain to let the Camp Director know via email so that we can best accommodate you. Use the turnaround, call the number on the sign, and staff will come out to assist you.
- Listen and follow instructions
- Participate in camp activities to the best of your abilities
- Respect others and Museum property
- Have fun learning and making new friends!
COVID-19 Related Refund Policy
If NHMU needs to cancel a program due to a COVID-19 exposure, potential exposure and/or for contact tracing reasons, program participants will receive a pro-rated refund. For example, if a camp session is cancelled due to a direct COVID-19 exposure on Tuesday, participants will be refunded for Wednesday and Thursday.
Please note that if your child is registered in two back to back camp weeks, and positive COVID-19 exposure is verified and occurs in the first week, your child will not be allowed to attend camp the following week and you will receive a full refund for this second week.
If camps are cancelled due to federal, state and/or local health measures regarding the COVID-19 pandemic, full refunds will be issued, less $15 in processing and administrative fees.